Legal
Terms of Service
These terms apply to novogn.llc and to any software platform Novogn LLC ("Novogn," "we," "us") operates for a client (each a "Platform"). By using the website or a Platform you accept them. If you use a Platform as an employee or contractor of one of our clients, the written agreement between Novogn and that client also applies, and where the two conflict, the client agreement controls.
1. The website
The content on novogn.llc is provided for general information. It is not an offer, a warranty, or professional advice. We may change or remove content at any time.
2. Platform accounts
Platform accounts are issued by the client, not by Novogn, and are for the client's authorized personnel only. You are responsible for keeping your credentials confidential and for every action taken under your account. Tell your client administrator at once if you believe your account has been compromised. Every action in a Platform is recorded in an audit trail attributed to the account that took it.
3. Acceptable use
When using a Platform you agree not to:
- access data you are not authorized to see or share it outside your role;
- attempt to probe, disable, or circumvent security or access controls;
- introduce malicious code or interfere with the service for others;
- copy, reverse engineer, or resell the software;
- use the service to violate any law or the rights of others.
We may suspend an account that violates these rules and will notify the client administrator when we do.
4. Third-party services
A Platform can connect to services the client already uses, such as accounting software or email. Those connections are authorized by the client's own administrator and are governed by the third party's terms. For QuickBooks Online, that means Intuit's terms of service and privacy statement. Novogn is not responsible for the availability, accuracy, or conduct of any third-party service, and disconnecting a service is always available to the client administrator.
5. Ownership
Novogn owns the Platform software, its design, and any improvements to it. The client owns the data it puts into a Platform and the documents the Platform produces from that data. Nothing in these terms transfers ownership in either direction. Feedback you give us about the software may be used without obligation.
6. Privacy
Our Privacy Policy describes what data we handle and how we protect it. It forms part of these terms.
7. Disclaimers
The website is provided "as is" without warranty of any kind. Service levels, support, and warranties for a Platform are those stated in the applicable client agreement and no others. A Platform assists with commercial and accounting work; the client remains responsible for reviewing and approving the financial records it issues.
8. Limitation of liability
To the fullest extent the law allows, Novogn is not liable for indirect, incidental, special, or consequential damages, or for lost profits or lost data, arising from use of the website or a Platform. Novogn's total liability for any claim relating to a Platform is limited as set out in the applicable client agreement, and for any claim relating to the website, to one hundred dollars ($100). Some jurisdictions do not allow these limitations, in which case they apply to the extent permitted.
9. Governing law
These terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Arizona, unless the applicable client agreement provides otherwise.
10. Changes
We may update these terms. The current version is always posted here with its effective date. Continued use after a change is acceptance of the revised terms. Changes affecting a client's Platform are communicated to that client directly.
11. Contact
Novogn LLC
garrett@novogn.llc